PPC blog

The rapid development of ultra broadband (UBB) connectivity (defined as provision of downstream data rates of 100 Mbits per second over any type of fixed network connection) is shaping up to promise some significant changes within fixed broadband networks over the next five years, according to the latest Telecoms Annual Industry Survey 2017.

The telecoms industry has been developing with monumental pace in recent years, as highlighted in the latest Telecoms.com Intelligence Annual Industry Survey published in December 2017.

The survey shares the opinions of 1,500 members of the global telecoms industry - spanning North America, Europe, South America, Asia/Pacific, Africa and the Middle East - and explores key issues and trends affecting the sector including areas of growth, focuses of investment and biggest threats.

We're recapping the key takeaways from the survey, which include the rapid developments in technology, importance of ultra broadband, growing popularity of video services and crucial issues around cyber security.

Increasing numbers of cable providers are incorporating MoCA (Multimedia over Coax Alliance) technology in their home installations to help deliver an even better connection.

MoCA has been designed and developed to make use of a household’s existing coaxial cable, which means it can transfer data quickly and efficiently throughout the home.

Fiber-optic broadband is changing lives around the globe - whether it’s enabling people to work and study remotely, the rise of more clever and connected gadgets, increased demand for digital storage methods, or the simple pleasure of streaming Ultra HD TV.

In this blog post, we look back over some of the highlights within the fiber industry over the past year, with a roundup of news, developments and innovations from around the globe.

It’s up to individuals and companies alike to decrease their carbon footprint to help preserve the world for our future.

At PPC, we’re committed to the global community and see environmental sustainability not only as a responsibility, but as an opportunity to be better for the world where we work and live.

The continuing evolution of the internet, and the ever-increasing consumer demand for quality, capacity and speed, means broadband service providers and operators need to be continually looking for ways to improve the customer experience.

In this blog, we provide a roundup of the latest news, innovations and achievements in the provision of fixed and mobile broadband from around the world.

The global broadband market is becoming increasingly mobile. According to data from the International Telecommunication Union (ITU), mobile broadband subscriptions have grown more than 20 percent annually in the last five years, and 4.3 billion people worldwide are expected to be using mobile broadband at the end of 2017. According to the OECD, mobile broadband penetration was at 99 percent across the 35 countries they represent at the end of last year.

In today’s technological world, internet speed is important to everyone. Almost every household has multiple web-enabled devices, and with the Internet of Things (IoT) driving increased home automation, it’s not just laptops and mobile devices in the home that will rely on the internet, but everything - lights, appliances, windows, blinds, you name it. Access to high-speed internet is now a top priority for people when moving home or relocating to a new area.

Self-install kits (SIKs) have many benefits to both broadband service providers, and subscribers. They can help reduce operational costs and subscriber fees, and can provide more flexibility for doing the installation. But with this convenience also comes complications if the installation is perceived as being too hard or complex.

The products shipped in a self-install kit vary by service provider, but an SIK for a new set-top box could include a coax jumper, a set-top box, a power supply cord and instructions for the installation, for example.

There are many reasons why service providers send SIKs to their subscribers, so here we’ll discuss a few describing why they can be great and situations when a technician appointment may be a better option.

Made in America is a rare sight on packaging and labels, but seeing that label doesn’t just instill American pride and tout American jobs for cable and Internet providers.

Working with a company that can provide innovative and custom products with delivery in a matter of days, instead of weeks or months, can save time and improve subscriber satisfaction.

Local facilities prepared for customer requests

If a product needs to be shipped from the other side of the world, it will take much longer to arrive at a service provider’s facility than if it’s shipped from within their own country, possibly from within their own region or state. Installations and repairs can be done much sooner if product is locally available, generating revenue and customer satisfaction. Ideally, providers should source products with shipping as one of the major considerations for purchase.