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Personalized Services

Tech Advantage® Training

PPC leads the industry when it comes to training and support through our no-cost, hands-on Tech Advantage® Training program for technicians and contractors. PPC has trained more than 200,000 techs in the past 20 years.

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Tech Training and Education

Our goal is to train technicians to complete quality installations and reduce the number of service calls related to install errors. Studies show up to 40% of service calls are related to the drop network.

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Training Benefits

  • Improved technician performance
  • Fewer craftsmanship issues
  • Reduced service calls and repeat service calls
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Types of Training

Drop Connectors & Cable

Drop Connectors & Cable

Drop Hardening

Drop Hardening

Entry Series®

Entry Series®

Fiber Solutions

Fiber Solutions

Grounding & Bonding

Grounding & Bonding

Hardline Connectors & Cable

Hardline Connectors & Cable

Line Conditioning

Line Conditioning

Tools for Life®

Tools for Life® is an extension to PPC’s comprehensive training for qualifying customers and is designed to enhance the quality of installations.

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Tool Replacement Program

Defective tools are a major contributor to faulty installations that result in service calls. Tools for Life offers the replacement of some defective tools for in-house installation technicians for the duration of a qualifying partnership with us.

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What's Included?

  • Inspection of tools for defects
  • Replacement of substandard tools
  • Tool quality audit following training
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Field Service Partnership

We understand that technology doesn't always go our way. When a customer needs personalized assistance with an install or troubleshooting, we can help.

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On-site Assistance with Experts

Our product experts work directly with on-site technicians to identify product and installation needs to enhance operational performance. By combining our knowledge with a technician's current real-world experience, we create innovative solutions and effective training programs for a customer's individual needs.

FREE EBOOK

The Buyer's Guide to Quality Connectivity

Ensuring the optimum performance of your network-critical physical infrastructure is vital. Discover how can you ensure that you carefully balance price with quality when making a purchase.

Buyers-Guide-to-Quality-Connectivity