Throughout PPC's worldwide locations, the company is constantly striving to improve its global quality management systems by focusing on customer satisfaction and process development.
PPC has not only achieved ISO 9001 : 2015 certification at all of its global locations, but has also received an important global quality milestone of TL 9000 certifications at its headquarters in East Syracuse, New York; Shawnee, Kansas; Monterrey, Mexico; and Framlingham, UK. These achievements support the continued growth of its fiber business among leading global telecommunications providers.
PPC's Global Quality Policy states:
"We are dedicated to Continuous Improvement of our people, processes, products, and services; always determined to exceed our customer’s expectations."
A Telecom Quality Management System designed to meet supply chain requirements of the international telecommunications industry
Helps meet customer requirements, ensures regulatory and provision compliance and reduces waste
Provides standardized measurements for tracking performance, identifying opportunities for improvement and advancing results
Defines system requirements central to the design, development, production, delivery, deployment and maintenance of telecommunications products and services
PPC emphasizes quality throughout its organization through employee engagement, development, training programs and other initiatives
The TL 9000 certification demonstrates PPC's commitment to continuously improving its global quality management processes
PPC's continued and longstanding commitment to the steady, long-term improvement of its people, products, services and processes is a cornerstone of its business strategy. Moving forward, PPC will continue to create value for its customers by pursuing outstanding quality in each of its worldwide locations.
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